Banking Operations Officer
Join PT Bank Mandiri (Persero) Tbk as a Banking Operations Officer in Pangkal Pinang, Bangka Belitung. Play a pivotal role in ensuring seamless banking operations, compliance, and customer satisfaction. This is your opportunity to grow in a dynamic banking environment while contributing to the success of one of Indonesia's leading financial institutions. With a competitive salary of IDR 8,000,000 to IDR 12,000,000 per month, you'll be part of a team dedicated to excellence and innovation.
As a Banking Operations Officer, you'll be at the heart of our banking operations, working closely with our customers and internal teams to ensure smooth transactions, adherence to regulations, and high levels of service. This role offers a unique chance to develop your skills in a supportive and challenging environment, with opportunities for career advancement and professional growth.
📋 Tanggung Jawab Pekerjaan
- Monitor and manage daily banking transactions to ensure accuracy and compliance with regulations
- Assist in the processing of customer inquiries and complaints, providing timely and effective solutions
- Collaborate with the operations team to maintain and improve banking processes and systems
- Conduct regular audits and reviews of banking operations to identify areas for improvement
- Ensure compliance with banking regulations and internal policies
- Provide excellent customer service, building strong relationships with clients
- Participate in training and development programs to enhance skills and knowledge
- Contribute to the continuous improvement of banking operations and customer satisfaction
🎓 Kualifikasi & Syarat
- Bachelor's degree in Banking, Finance, Business Administration, or a related field
- Minimum 2 years of experience in banking operations or a similar role
- Proficiency in using banking software such as Core Banking System, CRM, and other relevant tools
- Strong knowledge of banking regulations and compliance requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet tight deadlines
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with financial reporting and analysis
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang